FREQUENTLY ASKED QUESTIONS
What is Snap Cap?
Snap Cap is a premium hat designed with interchangeable patches, called Snapz, allowing you to customize your look effortlessly.
How do the patches stay on the hat?
Snapz patches securely attach to your Snap Cap through an innovative magnetic system, ensuring they stay in place while being easy to swap out.
Can I purchase additional patches?
Yes! We offer a variety of Snapz patches with unique designs, textures, and styles. You can purchase them individually or as part of a bundle.
Are the patches reusable?
Absolutely. Snapz patches are designed to be durable and reusable, so you can switch them out as often as you like.
How do I clean my Snap Cap?
We recommend spot-cleaning your Snap Cap with a damp cloth. Avoid submerging the hat or using harsh chemicals to maintain its quality.
What sizes do Snap Caps come in?
Our Snap Caps are adjustable, making them one-size-fits-most.
How can I contact customer support?
If you have any questions or concerns, feel free to contact us at Contact@getsnapcap.com or through our Contact Us page. We’re happy to help!
How do I swap out a Snapz patch?
Swapping a Snapz patch is simple—just pull off the existing patch and snap the new one into place. It’s quick, secure, and hassle-free.
Can I buy Snap Caps in bulk for a team or event?
Yes, we offer bulk order options for groups, teams, or events. Contact us directly for pricing and customization options.
How can I suggest a new Snapz patch design?
We’d love to hear your ideas! Send us your suggestions through our Contact Us page, and we might create your design in the future.
Are Snapz patches compatible with other hats?
Snapz patches are specifically designed for Snap Cap hats to ensure the perfect fit and functionality.
Do the magnets interfere with electronics?
The magnets in Snapz patches are small and low-strength, making them safe around most electronics. However, we recommend avoiding direct contact with sensitive devices like pacemakers.
Can Snap Caps withstand outdoor activities?
Yes! Snap Caps are designed to be durable and perfect for everyday wear, including outdoor adventures. However, for extreme conditions, we recommend ensuring the Snapz are securely attached.
Can I mix and match patches with different Snap Cap colors?
Of course! Snap Caps and Snapz patches are designed to be interchangeable, so you can mix and match however you like.
How strong are the magnets in the patches?
The magnets in Snapz patches are designed to provide a strong, secure hold while remaining lightweight and easy to swap out.
Are there bulk discounts for large orders?
Yes, we offer bulk purchasing options for events, teams, or businesses. Contact us for custom pricing and details.
Still have questions?
Reach out to us anytime, and we’ll be happy to assist!